Legal and Mail Address:
State Hermitage. Russia, 190000, St Petersburg, Dvortsovaya Naberezhnaya (Embankment), 34
General Information
Inquiries regarding museum work:
receptionist: +7 (812) 710-90-79
24-hour recorded information: +7 (812) 710-96-25
Inquiries regarding museum telephone numbers: +7 (812) 571-34-65
Documents submission for consideration
fax: 570-47-58
+7 (812) 710-96-11
Getting information on submitted documents
+7 (812) 710-98-45
General Department
Main Office
Fax: 570-47-58
[email protected]
Administration Staff
+7 (812) 710-98-45
[email protected]
For specialists and partners
Scientific Secretary: [email protected]
Research Library: +7 (812) 710-96-79, fax: 710-90-52
Department of Manuscripts and Documentation Fund (Archive): +7 (812) 710-96-46
New Acquisition Sector: +7 (812) 571-90-30, [email protected]
Please note. Due to the current public health situation, the reception of visitors in the New Acquisitions Sector on Thursdays has been discontinued until further notice. We apologise for any inconvenience this may cause.
Rights and Reproductions Office: +7 (812) 710-95-12, [email protected]
Sector of Tourism and Special Programs: +7 (812) 710-96-44, fax: 571-18-55
Public relations
Department on Work with Mass Media and Public Relations (Press Office): +7 (812) 315-77-22, fax: +7 (812) 312-15-67, [email protected]
Hermitage Friends’ Office (Hermitage Friends’ Club): +7 (812) 710-90-05, [email protected]
International Department: fax: 571-90-09
Exhibition complexes
The Main Museum Complex: +7 (812) 710-90-79
Menshikov Palace: +7 (812) 323-11-12
The General Staff Building: +7 (812) 495-71-20
The Museum of the Imperial Porcelain Factory: +7 (812) 326-26-72, [email protected]
The Staraya Derevnya Restoration and Storage Centre: +7 (812) 340-10-26, fax 430-52-85
For visitors
Hermitage Excursion Bureau: +7 (812) 571-84-46
Menshikov Palace Excursion Bureau: +7 (812) 323-11-12
Hermitage Lecture Centre: +7 (812) 495-70-70, +7 (812) 495-70-71, +7 (812) 495-71-31, [email protected]
Scientific and Educational Department: +7 (812) 710-97-87, fax: 312-23-66
Youth Educational Centre: +7 (812) 495-71-00, +7 (812) 495-71-91, [email protected]
Scientific and Methodological Department School Centre: +7 (812) 710-96-73, fax: 571-87-56, [email protected]
Theater and Educational Department (Hermitage Theater): +7 (812) 710-90-30
Enquiries about online tickets – [email protected]